Domestic Shipping Policy
Urban Adventurer is proud to offer FREE ground shipping on all orders over $50 shipped within the United States. For orders under $50, we offer flat rate shipping at $9.95.
Need your bag faster? We also offer two expedited shipping options to accommodate your needs:
Overnight Shipping - $29.95
Two Day Shipping - $19.95
Once an order is placed, it will be processed within 3 business days and shipped by FedEx Ground. Ground orders generally take 4-5 days to reach their destination, depending on your location.
Estimated delivery dates apply to in-stock items only. You may receive several shipments to complete the fulfillment of your order. Express shipping methods are not available for P.O. Boxes or APO/DPO/FPO addresses. Delivery times are calculated in business days for orders placed before 1PM EST.
All shipping charges are quoted during the checkout process and tracking information is provided once each package has shipped.
International Shipping Policy
We are proud to offer worldwide shipping starting at just $29.95. We use the United State Postal Service to deliver all international shipments.
We will contact you before shipping with the actual shipping charges if they are different from those quoted. Delivery times are not guaranteed as various factors not under our control – such as customs inspections ,etc. – can affect the actual delivery time. For this reason we cannot refund your shipping charges if a package is not delivered within the specified time period.
The customer is fully responsible for all return shipping charges in the event that a product must be returned or exchanged. All other regular return and exchange policies do apply.
Please note that Patagonia products are unfortunately ineligible for international delivery.
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.
Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.
Please contact the Urban Adventurer Customer Loyalty team at 855-367-6502